Your Safety Is Our Priority

Crickex Com Responsible Gaming – Enjoy It Consciously

Gaming is for enjoyment, not stress. Crickex com believes every member can play while staying in control of their budget and time. Our responsible gaming tools and guidelines are here to help you do exactly that.

18+ Only Play Mindfully Manage Your Time
18+ Age Restriction Is Mandatory
24/7 Support Is Always Here
6 Protection Tools Available
100% Voluntary Controls
Our Approach

Gaming Is Fun — Play Responsibly

At Crickex com, we want every member to see gaming as a form of entertainment. Whether it's cricket betting or casino games — it's meant to be enjoyed, not relied on as an income.

Many people in Bangladesh see gaming as a quick way to earn money. The reality is that playing without restraint can lead to financial loss and mental stress. That is why Crickex com has been working from the start to keep its members informed and aware.

Our responsible gaming policy is built to international standards. From deposit limits and self-exclusion to reality checks — all tools are available free of charge.

Remember: If gaming feels like stress rather than fun, that is a sign something is wrong. Do not hesitate to seek help.

Pillars of Responsible Gaming
Budget Control95%
Time Management88%
Emotional Control82%
Raising Awareness90%
Reach Out to Family75%
Protection Tools

Responsible Gaming Tools at Crickex com

These tools are available on your account at no cost and can be activated at any time.

Deposit Limit

Set a maximum deposit limit — daily, weekly, or monthly. Once set, it cannot be increased until the cooldown period has passed. This helps you stay within budget.

Loss Limit

Your session will automatically end once you've lost a set amount. You decide how much of a loss is acceptable — when that limit is reached, the session closes.

Session Time Limit

Decide in advance how long each session will last. When the time is up, the system will notify you and log you out if needed. It's a simple and effective way to manage your screen time.

Reality Check

A popup will appear on your screen at set intervals to let you know how long you've been playing and how much you've won or lost. This reminder helps you stay aware while gaming.

Cooling-Off Period

Take a temporary break lasting anywhere from 1 day to 6 weeks. During this period, you won't be able to log in or place bets. It's the ideal option when you need to step back and clear your head.

Self-Exclusion

You can close your account for anywhere between 6 months and permanently. Once activated, the duration cannot be shortened. This is the most powerful step you can take to overcome a gaming addiction.

You Are in Control

Set Your Own Limits

You can activate any of these limits at any time through your account settings.

Daily

Daily Deposit & Loss Limits

24 Hours
Weekly

Set a Total Budget for 7 Days

7 Days
Monthly

Monthly Spending Cap

30 Days
Session

Session Time Limit

1–8 Hours
Break

Take a Break

1–42 Days
Permanent Closure

Long-Term Self-Exclusion

6 Months+
Warning Signs

Warning Signs to Watch Out For

Gaming addiction typically develops gradually. Recognizing the early signs gives you the chance to address the issue before it becomes a bigger problem.

If you identify with three or more of these signs, Please contact our support team immediately or activate a cooling-off period.

1
Chasing Losses

Placing more bets after a loss in an attempt to recover the money. This "chasing losses" habit is the most dangerous pattern of all.

2
Spending beyond budget

Dipping into savings, borrowing money, or cutting essential expenses to fund gaming.

3
Losing Track of Time

Losing track of time once you start playing, with hours passing unnoticed.

4
Hiding From Family & Friends

Lying to or hiding things from family about your gaming habits.

5
Emotional Distress

Feeling restless, irritable, or anxious when you are unable to play.

6
Impact on Work & Studies

Neglecting work responsibilities or struggling to focus because of gaming.

Self-Assessment

How Are Your Gaming Habits?

Answer the questions below honestly. This is not a medical test — it is simply a chance to understand yourself better.

1. In the past month, have you spent more than your budget?

No, Never Once Several times

2. After a loss, do you try to win the money back by betting more?

Never Sometimes Often

3. Has gaming ever caused disagreements with your family?

Never Once Multiple times

4. Do you feel restless when you can't play?

Not at all Occasionally Yes, I feel very restless

5. Have you borrowed money or dipped into savings to fund your gaming?

No Done It Once Done It Multiple Times
You're on the Right Track! Your gaming habits appear to be in check. Stay mindful and keep your limits in place.
Heads Up! Some of your answers suggest you may need to be cautious. Consider setting up a cooling-off period or deposit limit on Crickex com, and feel free to speak with our support team if needed.
Step-by-Step Guide

How to Activate Protection Tools

Responsible gaming features can be activated from your account in just a few minutes.

1
Log In to Your Account

Log in to your Crickex com account and click the profile icon in the top right corner.

2
Go to Settings

Go to "Account Settings" and look for the "Responsible Gaming" tab.

3
Choose a Tool

Choose from deposit limits, session limits, or cooling-off — select what you need and set your value.

4
Confirm

Click the Save or Confirm button. Changes take effect immediately and you will receive a confirmation by email.

If you have any trouble activating these tools, reach out to our 24/7 support: support@crickexcom.im

Frequently Asked Questions

Responsible Gaming FAQs

Yes, limits can be increased, but not immediately. Decreasing a limit takes effect right away, but increasing one requires a 7-day cooling-off period. This helps prevent impulsive overspending.

Yes. You'll have the opportunity to withdraw your balance before self-exclusion takes effect. If any balance remains after your account is closed, contact support and it can be returned to you.

Not directly — however, if a family member believes their loved one is struggling with addiction, they can email our support team. We will review the account in question and take the necessary steps.

A Reality Check is a pop-up notification that appears at set intervals to remind you how long you have been playing and how much you have won or lost. Seeing these numbers can help bring awareness and make it easier to make the right decision.

Crickex com verifies age at registration. KYC documents may be requested if there is any doubt. If a user under 18 is identified, their account is immediately closed and all transactions are voided.

Start by contacting Crickex com support at support@crickexcom.im — our team will provide the guidance and assistance you need. Reaching out to a trusted family member is also one of the best first steps you can take.

Play Responsibly, Stay Positive

Register at Crickex com and set your limits from day one. Enjoy a safe and secure gaming experience.

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