You have the right to know how safe your personal information is. This page explains, in plain language, how Crickex com collects your data, where it is stored, and how it is protected.
SSL Encryption
Your Data Is Never Sold
Secure Servers
Your Controls
Welcome to the Crickex com Privacy Policy. We believe that every member's personal information belongs to them. Every member has the right to know how their data is being used.
This Privacy Policy explains what information Crickex com collects, why it is collected, where it is stored, and how it is protected. It also clearly outlines your rights over your own data.
By using the Crickex com website or app, you are considered to have agreed to this Privacy Policy. If you have any objections, please contact our support team before continuing to use the platform.
In Brief: We only collect what's necessary, keep it secure, and never sell it.
Crickex com collects different types of information depending on the situation. Full details are provided below.
Information you provide when registering or logging in:
| Data Type | Reason for Collection |
|---|---|
| Name & Date of Birth | Identity Verification & Age Confirmation |
| Email Address | Account Communications & Notifications |
| Mobile Number | OTP Verification & Security |
| Address & Country | Meeting Regulatory Standards |
| National ID / Passport | KYC Verification |
| Payment Information | Deposit & Withdrawal Process |
Information automatically collected by the system while you browse the site:
Please Note: Full payment card numbers are never stored on our servers. All payment processing is handled through third-party PCI-DSS certified gateways.
Crickex com uses your information only for specific, defined purposes. No data is used unnecessarily.
Crickex com uses internationally recognised technology to keep member data secure. The key pillars of our security framework are outlined below.
Your Responsibilities: In addition to our technical safeguards, keep your password strong and never share it with anyone.
Crickex com uses cookies on its website. Cookies are small text files stored in your browser that help improve your experience on the site.
You can manage cookies through your browser settings. However, disabling essential cookies may cause some features of the site to stop working.
Crickex com does not retain any information longer than necessary. The retention periods for different types of data are outlined below:
| Data Type | Retention Period |
|---|---|
| Account Information (Active) | For as long as your account remains active |
| Transaction Records | 5 years (legal obligation) |
| KYC Documents | 5 years after account closure |
| Game Logs & Betting History | 3 Years |
| Customer Support Chat | 2 years |
| Login Log | 1 Year |
| Marketing Cookies | Up to 30 days |
As a member of Crickex com, you have clear rights over your personal data. A full breakdown is provided below:
Submit a request to find out what information we hold about you.
Contact support to correct any inaccurate or outdated information.
After closing your account, you may request that certain data be deleted.
You can request that your data not be used for specific purposes.
You can download your data in a standard format at any time.
You can unsubscribe from marketing emails or SMS at any time.
To exercise any of these rights, email us at: privacy@crickexcom.im
Crickex com is strictly for users aged 18 and above. We do not knowingly collect any information from minors.
If a minor accidentally creates an account, all associated data will be deleted and the account will be closed as soon as it comes to our attention.
If parents believe their child is using Crickex com, they should immediately support@crickexcom.im to let us know.
Crickex com may update this Privacy Policy from time to time. For significant changes:
For any questions or concerns about our Privacy Policy, please get in touch with us:
Privacy@crickexcom.im
Support@crickexcom.im
We typically respond within 48 hours. For urgent matters, live chat support is available for immediate assistance.
We protect your privacy not just in words, but through technology.
Every transaction and connection is secured with 256-bit SSL — the same standard used by banks.
Under no circumstances does Crickex com sell or rent your personal data to third parties. That is our commitment.
You have the right to view, correct, or delete your personal data. Submit a request at any time and we'll assist you.
Independent security experts regularly audit Crickex com's systems. Any vulnerabilities found are resolved promptly.
If any suspicious activity is detected on your account, you will be notified immediately by email and SMS.
Our privacy policy is written in plain, straightforward language — no complex legal jargon, no hidden clauses.
Your data is completely safe with Crickex com. Enjoy the platform with full confidence, backed by a transparent privacy policy and robust security measures.